Terminix Reviews

Terminix has an overall rating of 4.0 based on 50 reviews. Customer feedback on Terminix is mixed: Terminix reviewers highlight positive aspects like effective pest control, knowledgeable technicians, responsive customer service, and flexible service plans, which strongly appeal to homeowners and businesses seeking pest management solutions. However, Terminix is often criticized for its high pricing, inconsistent service quality, limited availability in some areas, and upselling concerns.

4.0/5.0

50 reviews

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All Terminix Reviews (50)
diana.Montgomery
May 26, 2026
"Easy to pick a time that actually worked"
Scheduling with terminix was easy, I just went on the website, picked a day and time that fit my schedule, and I was done without having to call anyone or get stuck going back and forth over what was available.
I appreciated that there were a few different openings too, not just one weird random time in the middle of the day, and the confirmation came through right away which made the whole thing feel a lot less annoying.
The technician showed up during the window they gave me, everything went smoothly, and I’d definitely use the online scheduling again.
shari-Jasso
May 14, 2026
"I signed up after going through the..."
I signed up after going through the contract and it was straightforward, the pricing, renewal info, and cancellation details were all laid out clearly enough so I didn’t feel like I was guessing, and I liked being able to see what was actually covered before I agreed to anything. So far there haven’t been any surprises, which is really all I was hoping for...
Malcom-martin
May 11, 2026
"Showed Up Late Again With No Warning"
The tech ended up showing up really late, and I never got a call or any kind of heads up. I get that delays happen, but it’s frustrating to be left waiting around with no idea what’s going on. it just made the whole experience feel careless and disappointing
maude1972
March 25, 2026
"I checked a few other places before going..."
I checked a few other places before going with them, and their price seemed reasonable. It wasn’t the absolute cheapest option, but from the way they communicated, I got the feeling they knew what they were doing and weren’t just trying to rush me through. The service ended up being solid, so for me it felt worth the money.
ARMAGOST
March 21, 2026
"I booked my appointment through Terminix, the..."
I booked my appointment through Terminix, the timing was spot on. The tech showed up within the window they gave me, which was a big help since I had to work my day around it.

The only reason I’m going with 4 stars is because the reminder text came a little later than I would’ve liked. Other than that, the whole process was easy, reliable, and went the way they said it would.
Kenny.parker
March 15, 2026
"Clear updates and easy overall"
Terminix did a good job explaining what to expect and when the visit would happen. I didn’t really have to chase them for updates, which I appreciated. There was one reply that took a little longer than I expected, but it wasn’t a big deal, and overall the communication was solid.
Miquel.morales
March 07, 2026
"Good service, depending on your budget"
The tech showed up right on time and was able to take care of the bug problem, which I really appreciated. Everything was handled smoothly. The only thing is the price felt a little high to me, so I’d say it’s worth it if you want the job done quickly and don’t mind paying a bit more.
JesusMcanulty_94
March 01, 2026
"Super thorough service"
The tech really took his time and checked all the areas I pointed out, including the garage and around the windows. He explained what he was doing without going on forever, which I appreciated. It definitely felt like he was being careful and not just rushing through the job. So far, I haven’t seen any bugs pop back up.
rose1972
February 23, 2026
"I had a question about my appointment and..."
I had a question about my appointment and wasn’t looking forward to dealing with it, but I’m glad I called. They picked up quickly, and the rep was really nice. She got everything sorted out without making me sit around forever. I felt relieved afterward and was happy with how easy it was
william_Hawkins85
February 14, 2026
"Sooo easy to work with"
Terminix has been really easy to deal with for keeping our property in shape. The tech showed up right on time, looked around the house and yard, and explained what he found without turning it into some biiig sales pitch. So far everything looks good, and I’m happy with the service
hello_dwayne812
February 03, 2026
"The terminix tech showed up right on..."
The terminix tech showed up right on time and was really polite. He walked me through what he was doing in a way that was easy to understand, and he took the time to answer my questions. The only reason I’m not giving 5 stars is because the appointment window was wide. Overall though, it was a good experience and solid service.
jamesrobbinson6613
January 28, 2026
"It seemed to work okay for a..."
It seemed to work okay for a little while, so I thought we were good, but then the bugs started coming back after some time. Maybe I’m expecting too much, but I figured it would last longer than that. Has anyone else had the same issue?
ernestcrye6851
January 26, 2026
"Good sales visit, just a bit pushy"
The sales guy did a good job explaining the prices, but I’ll admit he was a little pushy at times.
Nathan.yang
January 16, 2026
"Billing was confusing and I felt passed around"
The actual service was fine, but the billing side was unclear. I had questions about the charges and felt like I kept getting passed around instead of getting a straight answer. It would’ve been a much better experience if everything had been explained more clearly upfront.
brittany_Meggs96
January 03, 2026
"Regular visits seem to be helping"
We’ve been getting the regular service, and it’s been working well. I haven’t really noticed many bugs around since they started coming out... so far, so good.
dave_Espinoza95
December 24, 2025
"Follow-up was decent, but I expected a bit more for the price"
The first visit went well, but the follow-up wasn’t as smooth as I hoped. I had to call again just to get someone scheduled, which was frustrating, especially since I’m watching what I spend and expected better communication for the cost. The tech who came out was friendly and did take the time to check the problem areas, so I appreciated that. I just wish they had been quicker to follow up and a little more on top of scheduling.
MarianRobertson_12
December 16, 2025
"Canceling took a little more effort than I expected"
I ended up canceling my Terminix service, and to be fair, the refund did eventually come through. I don't know, maybe I was expecting it to be quicker than it realistically was, but it felt like it took longer than it should have. I had to call more than once just to check where things stood, which was a little frustrating. The reps were nice enough, but I wasn’t always totally clear on what was happening or when I should expect the refund. Not the worst experience by any means, but I do think the cancellation process could be a bit smoother
Floyd-mcwhorter
December 11, 2025
"I had a problem after the first visit..."
I had a problem after the first visit and wasn’t sure how it was going to turn out, but they followed up and came back to fix it. It took a little longer than I hoped, but I’m really relieved it got taken care of in the end. Happy with the result now.

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